Terms of Use
Last updated: 14 June 2026
These terms govern your use of the Macondo Labs website (the site). By accessing or using the site you agree to these terms. If you do not agree, please do not use the site. In these terms, Macondo Labs is referred to as we, us or our.
1. About this website
This site provides general information about Macondo Labs and the AI automation and bespoke software services we offer. The content is for information only and may change without notice. It is not professional, technical or legal advice, and should not be relied on as such.
2. Enquiries do not create an engagement
Submitting the contact form or otherwise contacting us does not create a client relationship or any binding agreement to provide services. Any engagement, including its scope, fees, deliverables, warranties, intellectual property and confidentiality terms, will be set out in a separate written agreement signed by both parties. Where that agreement conflicts with these terms, that agreement prevails for the services it covers.
3. Acceptable use
When using the site, you agree not to:
- use it for any unlawful, harmful or fraudulent purpose;
- submit false information, or another person's details without their permission;
- attempt to gain unauthorised access to, interfere with, or disrupt the site or its underlying systems;
- use automated means to scrape, overload or abuse the site, including the contact form; or
- introduce malware or any code intended to damage or impair the site.
4. Intellectual property
All content on the site, including text, design, graphics, logos and code, is owned by or licensed to Macondo Labs and is protected by intellectual property laws. You may view and print pages for your own reference, but you must not copy, reproduce, modify, distribute or commercially exploit any part of the site without our prior written permission. "Macondo Labs" and our branding are our trade marks.
5. Third-party links
The site may link to third-party websites or services. We provide those links for convenience only and are not responsible for the content, practices or availability of any third-party site.
6. Availability
We aim to keep the site available and accurate but do not guarantee it will be uninterrupted, error-free or secure. We may suspend, withdraw or change any part of the site at any time without notice.
7. Disclaimers and your rights as a consumer
To the maximum extent permitted by law, the site and its content are provided "as is" and "as available", and we exclude all warranties, whether express or implied, including as to accuracy, fitness for a particular purpose and non-infringement.
Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or other laws that cannot lawfully be excluded. Where our liability for a failure to comply with a consumer guarantee can be limited, our liability is limited to resupplying the relevant services or paying the cost of having them resupplied.
8. Limitation of liability
Subject to the section above, to the maximum extent permitted by law we are not liable for any indirect, incidental, special or consequential loss, or any loss of profit, revenue, data or goodwill, arising out of or in connection with your use of the site.
9. Privacy
Our handling of personal information is described in our Privacy Policy, which forms part of these terms.
10. Changes to these terms
We may update these terms from time to time. The current version will always be posted on this page with its effective date, and your continued use of the site means you accept the updated terms.
11. Governing law
These terms are governed by the laws of South Australia, Australia. You and we submit to the non-exclusive jurisdiction of the courts of South Australia.
12. Contact us
Questions about these terms can be sent to info@macondolabs.ai. Macondo Labs is based in Adelaide, South Australia.